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REGULATORY SPECIALIST I - DBPR/Division of Alcoholic Beverages a
TALLAHASSEE FL 32301
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-88352484

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  Job posted:   Sun Apr 15, 2018
  Distance to work:   ? miles
       
  1 Views, 0 Applications  
 
REGULATORY SPECIALIST I - DBPR/Division of Alcoholic Beverages a
REGULATORY SPECIALIST I - DBPR/Division of Alcoholic Beverages and Tobacco **Open Competitive**

Date:Apr 13, 2018


Location:TALLAHASSEE, FL, US, 32399



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The State Personnel System is an E-Verify employer. For more information click on ourE-Verify website.




Requisition No: 33720


Agency: Business and Professional Regulations


Working Title: REGULATORY SPECIALIST I - DBPR/Division of Alcoholic Beverages and Tobacco **Open Competitive**


Position Number: 79000062


Salary: $979.97 to $1,660.87 Biweekly


Posting Closing Date: 04/20/2018


DIVISION OF ALCOHOLIC BEVERAGES & TOBACCOREGULATORY SPECIALIST IPosition Number: 79000062Hiring Range: $979.97 to $1,660.87 Bi-weekly





***OPEN COMPETITIVE***





The Florida Division of Alcoholic Beverages and Tobacco licenses the manufacture, distribution, sale, and service of alcoholic beverage and tobacco products in Florida, including: receipt and processing of license applications; collection and auditing of taxes and fees paid by licensees; and enforcement of the laws and regulation of the alcoholic beverage and tobacco industries, pursuant to Chapters 210, 561-565, 567-569, Florida Statutes. Florida has approximately 77,000 active alcoholic beverage and tobacco licenses, permits, and brand registrations. More than 1.6 billion in state revenue is generated annually through activities regulated by the Division. The Division's three bureaus - Licensing, Auditing, and Enforcement - comprise a team of approximately 328 personnel fulfilling the regulatory obligations of the Division throughout the state.





***Employees are normally hired at the minimum of the salary range***





Minimum Requirements:






+ One (1) year of excellent customer service in person, in writing and on the telephone.


+ Two (2) years of computer experience. This experience must include proficient use of Microsoft Word and Excel and may include usage of databases or other forms of on-line software.






***Information contained in responses to Qualifying Questions concerning education, experience, knowledge, skills, and abilities must also be clearly disclosed on the State of Florida Employment Application. Any omission, falsification, or misrepresentation in qualifying question responses will be cause for elimination from the selection process.***





Duties & Responsibilities:





The Regulatory Specialist I position is a career service position located within the division's Bureau of Licensing, Chief's Office. The Regulatory Specialist I position is assigned a variety of regulation activities for the issuance of licenses, permits, and registrations for the sale of alcoholic beverages and tobacco. This position works independently performing professional work involving eligibility determination activities for the issuance of alcoholic beverage, cigarette, and tobacco licenses, permits, and registrations. The duties of this position include, but are not limited to:






+ Works independently performing regulatory activities, processing information and documents pertaining to Alcoholic Beverage and Tobacco licenses.


+ Updating all necessary systems, logs, and other applicable data systems consistently and accurately.


+ Responds to inquiries from the public, licensees, and potential licensees.


+ Researches data, selects material based on requests, redacts information, and provides copies of documents to department sections, staff, and other customers, as required.


+ Processes bureau mail, answers telephones, and provides other customer services relating to licensing functions.


+ Provides accurate information and direction to internal and external customers.


+ Provides excellent service, accurate information, and specific guidance to internal and external customers regarding licensure functions.


+ Prepares reports and other documentation to provide information to the division, department, licensees, and the public.






***This position is anon-sworncareer service position located within the Bureau of Licensing***





Knowledge, Skills & Abilities:






+ Ability to communicate effectively, both orally and in writing, by understanding written sentences and paragraphs in work related documents, by talking to others to effectively convey information, by actively listening to others, and by communicating effectively with others in writing as indicated by the needs of the audience.


+ Ability to multi-task, working on multiple issues simultaneously and independently.


+ Ability to determine work priorities and ensure proper completion of work assignments.


+ Knowledge of and ability to understand and apply applicable statutes, rules, policies, and procedures relating to the licensure and regulation of alcoholic beverage, cigarette, and tobacco businesses.


+ Ability to compile, organize, and analyze data.


+ Ability to establish and maintain effective working relationships with others.


+ Knowledge of computer systems and software used to perform writing, calculating, and data entry tasks, and licensing application processing functions.


+ Knowledge of the techniques for handling complaints and dealing with the public.






***The hours of work for this position are 8:00 a.m. to 5:00 p.m., Monday through Friday, with a one-hour lunch break. Due to the requirement for interaction with the public during state business hours, this position is not authorized for telecommuting or a flexible work schedule***





Desired Qualities / Aptitudes





To effectively perform the duties of a Regulatory Specialist I, individuals must be able to demonstrate competencies essential to successful performance in the position, which include:






+ Must be proficient with problem-solving, including the ability to identify issues and resolve problems in a timely manner.


+ Must possess strong interpersonal skills.


+ Must be able to communicate clearly in writing and orally.


+ Must be able to effectively read and interpret information, accurately present numerical data, and skillfully gather and analyze information.


+ Must be able to prioritize and plan work activities.


+ Must be organized, accurate, thorough, and able to independently monitor work for quality.


+ Must be able to coordinate, maintain, track, and follow-up on public records requests to ensure completion of the requests within a timely manner.






***Applicants must complete all fields in the Candidate Profile. Work history, hours worked and formal education are required to be considered in qualifying for this position. Responses to Qualifying Questions must be verifiable in the Candidate Profile. Resumes and other documentation can be attached to provide additional information.***





Important Notices - Please be advised:





Experience, education, and training used to meet the minimum qualifications and in response to the qualifying questions must be verifiable through information contained in your application. When completing the online application, all gaps of employment or education greater than 30 days starting from high school must be explained (approximate date, month, and year) identifying company name or if unemployed. Incomplete applications will not be considered.





Special Notes of Interest:






+ Preference will be given to applicants with experience reviewing legal or financial documents.


+ Preference will be given to applicants with experience working with records using an automated data management system.


+ Preference will be awarded to applicants who can effectively communicate in English and in Spanish using the telephone, in person, on-line communications, and in writing, as needed by the assigned district office.


+ If notified of selection for this position and are currently licensed through any division of the Florida Department of Business & Professional Regulation, the license may be required to be placed in an inactive status to accept the position.


+ This position requires a security background check and participation in direct deposit. The applicant's Social Security Number (SSN) and date of birth are required to conduct this background check.


+ Applicants are required to apply through the People First system by the closing date, by applying online in People First. All required documentation must be received by the closing date of the advertisement. If you have any questions regarding your application, you may call 1-877-562-7287.






Contact Information: Pam Pace (850)717-1116pam.pace@myfloridalicense.com





Applicant Note: If you are the selected candidate for this position and hold a current license through the Florida Department of Business & Professional Regulation, you may be required to place your license in an inactive status.


NOTE:This position requires a security background check and/or drug screening and participation in direct deposit. You will be required to provide your Social Security Number (SSN) and date of birth in order to conduct this background check.


Applicants are required to apply through the People First system by the closing date, by applying online. All required documentation must be received by the closing date of the advertisement. If you have any questions regarding your application, you may call 1-877-562-7287.


The Florida Department of Business & Professional Regulation is committed


to increasing recruitment and hiring of individuals with disabilities and


improving employment outcomes.





Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DBPR Human Resources (HR) Office at (850) 487-2074. DBPR requests applicants notify HR in advance to allow sufficient time to provide the accommodation.


SPECIAL REMINDERS:


Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website:


If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.


The Florida Department of Business & Professional Regulation values the sacrificesveterans and their family members have given to our country and supportsthe hiring of returning service members and military spouses.


If you are a preference-eligible applicant who receives notice of a hiring decision and believe that you were not afforded employment preference in accordance with applicable Florida law and regulation, you may file a written complaint within 60 calendar days from the date you receive the notice, requesting an investigation to the Florida Department of Veterans' Affairs, Division of Benefits and Assistance, 9500 Bay Pines Boulevard, Room 214, Saint Petersburg, Florida 33708.


We hire only U. S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States.


The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.


Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.


The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.


VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clickinghere. All documentation is due by the close of the vacancy announcement.


Nearest Major Market:Tallahassee


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